• ONLINE 24/7: CambridgeFlorist.com • PHONE: 617-876-1000 • IN PERSON: 1540 Cambridge St., Cambridge, MA 02139 • BUSINESS HOURS: Mon-Fri 8:00 AM-6:00 PM, Sat 9:00 AM-4:00 PM, Sun 9:00 AM-1:00 PM

Yes, we love creating custom designs! You can specify your preferred flowers, color palette, or design style during online checkout, over the phone, or in person. • ONLINE CHECKOUT: Use the "Special Instructions" or "Designer Notes" field during checkout to share your color and flower preferences. • BY PHONE or IN PERSON: Speak directly with our design team at 617-876-1000 or visit us at 1540 Cambridge St., Cambridge, MA 02139 to discuss specific containers and seasonal availability. • INSPIRATION PHOTOS: For major events or specific milestones, feel free to email reference images to coadyflorist1@gmail.com. • NOTE: While seasonal shifts and market availability mean we cannot always guarantee an exact stem-for-stem match, our expert florists will work closely with your preferences to achieve your desired aesthetic. Premium flowers may also require an additional charge.

Yes! You can easily personalize your floral arrangement with a curated selection of extra treats and keepsakes. Available add-ons are displayed directly on each product page and during online checkout. Add-Ons include: Celebration Balloons, Gourmet Chocolates, Scented Candles, Custom Greeting Cards, Succulent Plants, Plush Teddy Bears, Gift Cards, and more!

Yes! You can easily add a custom message, a physical card, or even a video message to your flower delivery to make it extra special. • WRITTEN MESSAGES: During online checkout, you will find a dedicated field to type your custom note. You can also select a physical greeting card from our add-ons, and we will beautifully handwrite your message to attach directly to your arrangement. • VIDEO MESSAGES: For an innovative touch, you can upload a short personal video from your phone or computer during checkout. We generate a private, unique QR code and print it right on your greeting card, allowing the recipient to instantly scan and watch your video greeting with their smartphone camera.

Yes! We offer a flexible flower subscription service that delivers fresh, premium blooms straight to your door on a recurring schedule. It is a wonderful choice for treating yourself, keeping your home or business beautifully decorated, or gifting ongoing joy to a loved one without the hassle of re-ordering. • FULLY CUSTOMIZABLE: Visit our dedicated flower subscriptions page to choose your budget, pick your first delivery date, and select a frequency that works for you: • Weekly • Bi-weekly (every two weeks) • Monthly • Quarterly • Yearly • ARTISAN QUALITY: Every subscription arrangement is uniquely crafted by our expert designers using the freshest seasonal flowers available. • TOTAL ACCOUNT CONTROL: You can easily adjust your delivery schedule, pause your service for vacations, or cancel your subscription at any time directly through our website.

Yes, we provide comprehensive corporate floral services designed to keep offices, hotels, restaurants, and retail spaces across Cambridge and the Greater Boston communities looking vibrant and welcoming with fresh, seasonal designs. • OUR CORPORATE OFFERINGS INCLUDE: Weekly front-desk arrangements, custom event styling, and employee milestone gifts. • CONVENIENT PERKS: We offer flexible corporate billing options, customizable delivery schedules, and dedicated account management. • If your business is interested in setting up a recurring corporate account or needs custom florals for an upcoming gala or meeting, please contact our team directly by phone at 617-876-1000 or by email at coadyflorist1@gmail.com to discuss your needs.

We accept major credit and debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay for online purchases. If you are placing an order in-store or over the phone, we accept Apple Pay, major credit cards, and cash.

Yes, you can modify or cancel your order if you notify us 24 hours before your scheduled delivery date. Because every arrangement is custom-crafted with fresh blooms, we cannot accept changes or cancellations once an order has been designed or loaded onto our delivery trucks. • HOW TO UPDATE YOUR ORDER: Call our shop directly during normal business hours at 617-876-1000 to update a delivery address, change your card message, or reschedule your delivery date. • HOLIDAY POLICY: For major holidays like Valentine's Day or Mother's Day, please request any changes 48 hours in advance due to our high volume of deliveries across Cambridge and the Greater Boston area.

Yes! While our team personally hand-delivers arrangements throughout Cambridge and the Greater Boston area, we also maintain a trusted nationwide network of premier local florists. If you need to send a floral gift or sympathy tribute outside of Massachusetts, we can coordinate and place the order for you to ensure it receives the same care and high-quality standards.

Yes, we provide SAME-DAY flower delivery, 7 days a week, to Cambridge, Somerville, Belmont, Watertown, Medford, Winchester, Charlestown, Boston, Brighton, and Brookline. To guarantee same-day delivery, please place your order before 1:00 PM Monday-Saturday and 12:00 PM on Sunday. Orders placed after the cut-off time will be scheduled for the next delivery day.

Yes, in addition to residential homes, we routinely deliver to local hospitals, corporate offices, university campuses, and event venues. To ensure your flowers arrive safely, please provide the complete address and any specific delivery notes at checkout. • HOSPITALS: Please include the recipient's full name, hospital building, and room number. Note that some specialized wards (like the ICU) do not allow live flowers. • OFFICES, CAMPUSES, & VENUES: Please let us know if we should leave the arrangement at the front desk, mailroom, concierge, or security checkpoint. • PRO-TIP: Providing a direct phone number for the recipient helps our drivers quickly resolve any building access issues!

Delivery fees vary by location and distance, ranging from $15 to $18 across our Greater Boston service area. You will see the exact cost for your specific ZIP code at checkout.

If the recipient isn’t home, we will leave the flowers in a safe, sheltered spot (like a covered porch, leasing office, doorman, or a neighbors) and notify them via call, text, or a physical tag. However, we will not leave flowers exposed to extreme weather (above 85°F or at/below 35°F) or if no secure location is available. In those cases, our driver will return the arrangement to our shop and arrange a re-delivery or shop pickup.

In the event of severe New England weather, extreme temperatures, blizzards, or unsafe road conditions, your flower delivery may be rescheduled to the day before or the next safe day. At Coady Florist, the safety of our delivery drivers and the preservation of your delicate flowers are our top priorities. If local authorities issue driving travel advisories or if temperatures drop to unsafe, freezing levels, we will temporarily pause our delivery operations. If your order is affected by a weather delay, we will contact you with an alternative delivery window or shop pickup as soon as conditions clear.

ONLINE: here! PHONE: 617-876-1000 IN PERSON: 1540 Cambridge St., Cambridge, MA 01890

• Yes. You can add a ribbon banner (e.g., "Beloved Mother," "In Loving Memory") or request specific flower colors and styles during checkout in the special instructions. • For special custom requests, please call the shop at 617-876-1000 so our designers can create a personal tribute.

• TO THE SERVICE, Funeral Home, Church, or Memorial Venue: Best for formal pieces that honor the deceased publicly. Recommended Arrangements: Large standing sprays, wreaths, casket sprays, formal floor baskets, as well as smaller wicker baskets, potted plants, and elegant vase arrangements. • TO THE FAMILY HOME, Before or After the Service: Best for comforting gifts that show ongoing personal support and love during the grieving process. Recommended Arrangements: Cozy sympathy wicker baskets, long-lasting potted plants, or gentle vase arrangements that are easy to display in a home setting.

Yes, we provide specialized delivery services for sympathy and funeral arrangements directly to funeral homes, churches, and celebration-of-life venues throughout the Greater Boston communities. When ordering funeral flowers, please specify the name of the deceased, the name of the venue, and the exact start time of the service at checkout. Our delivery team coordinates directly with local funeral directors to ensure that your standing sprays, wreaths, or casket tributes are delivered and beautifully set up two hours before the families arrive.

We coordinate directly with funeral directors and venue staff to ensure arrangements arrive 2 hours before families arrive. This ensures everything is set up, fresh, and beautifully displayed.

We do our best to accommodate same-day funeral deliveries. Because funeral directors require arrangements at least two hours before the families arrive, please call us directly at 617-876-1000 so we can create your piece(s) immediately and coordinate timely delivery. 617-876-1000

Funeral flowers are sent directly to the funeral home, church, or memorial service venue to honor the deceased. These usually include larger standing sprays, wreaths, casket covers, or heart-shaped displays. Sympathy flowers are sent directly to the family's home or office to offer personal comfort during their time of loss, typically in the form of vase arrangements, potted plants, or sympathy baskets.

To ensure timely and accurate delivery, please have the following details ready: Name of the deceased, Name and address of the funeral home, church, or service venue, Date and start time of the viewing or service, A personalized message for the card ribbon or enclosure card

Card messages are usually kept short and thoughtful. Popular options for ribbons include: In Loving Memory, With Deepest Sympathy, Forever in Our Hearts. For enclosure cards, a gentle message like "Thinking of you during this difficult time," "With heartfelt condolences," or "Wishing you comfort and peace" is appropriate.

Yes. We welcome custom requests to reflect a loved one's favorite color, flower, or personal interest. Contact us directly to discuss custom designs, sports themes, or specific floral preferences.

If the service has already passed, sending a sympathy vase arrangement, green plant, or basket arrangement directly to the family’s home is a thoughtful and deeply appreciated way to show support.

No, it is never too late. While flowers for a funeral service must arrive before the viewing, sending a sympathy arrangement, plant, or basket arrangement to the family’s home a week or two after the service offers comfort when visitors have left and the quiet grieving process begins.

Yes. Group orders are very common. Larger standing sprays, wreaths, or substantial vase arrangements are ideal for offices or groups of friends to send collectively. You can include all names on the card or list your company/department name (e.g., "With love from your team at [Company Name]").